Sports / Mobile
This policy explains what data 1234app collects when you access your account, make a transaction through Easypaisa or Bank Transfer, or contact our support team — and how we use it. Access to this service depends on local law and is available only where local law permits.
When you create an account on 1234app, we collect the registration details you provide — your name, email address, and mobile number. When you add funds through Easypaisa or Bank Transfer, we record the transaction reference and amount so your account wallet reflects the correct balance. We do not store your Easypaisa PIN or bank login credentials; those stay with the payment provider at all times. We also collect standard device and session data — your browser type, IP address, and the pages you visit — to keep the service running correctly on your mobile screen. This session data is not sold to third parties. It is used for fraud detection, account security checks, and improving how the catalog loads on your device. If you contact our support team, we keep a record of that exchange to track the resolution and improve response quality. Retention periods depend on regulatory requirements in the regions where this service is available. You can ask us to confirm what data we hold and request a correction if something is wrong — the contact path is shown in the Support section below.
This policy covers data collected directly through the 1234app platform in regions where access is permitted under local law. It does not govern the practices of third-party services you may reach through links on this site — those services operate under their own policies.
Data collected at login, registration and account settings changes falls fully within this policy. This includes your mobile number, email, and any verification steps shown inside your account.
Payment records linked to Easypaisa and Bank Transfer deposits or withdrawals are covered here. We hold transaction references; your payment provider holds the full financial record on their own systems.
Your browsing behaviour inside the game catalog — which categories you visit, how long a session runs — is logged under this policy for service improvement. Game content is supplied by studios; their data practices are separate.
Links to Easypaisa, Bank Transfer portals, or game studio environments take you outside this policy. We cannot control what those services collect once you leave the 1234app platform.
You have several concrete options available to you under this policy. First, you can ask us to confirm what personal data we hold against your account — submit this request through the support channel and we will respond with a summary of your stored records. Second, if your name, email or mobile number is recorded incorrectly, you can request a correction; go to your account settings first, since many fields are editable directly there without needing to contact support. Third, you can ask questions about how your data is used at any point — particularly around transaction records tied to Easypaisa or Bank Transfer activity. Fourth, if you believe a data record has been handled incorrectly, you can raise a formal question with our support team and we will escalate it to the relevant internal review. None of these actions require you to close your account; they can be handled while your account remains active.
Request a summary of the personal data stored against your 1234app account by contacting support. We will confirm what we hold and in what category it sits — registration, transaction or session data.
Some fields — email, mobile number — can be updated directly in your account settings. For fields that are locked after verification, submit a correction request through the support channel with your account reference.
If you want to know how a specific record — such as an Easypaisa transaction log or a support exchange — is being used, send us the query. We will explain the purpose and retention period for that category.
For concerns that go beyond a simple correction, our support team can escalate your query internally. Include your account email and a clear description of the issue so we can locate the relevant record quickly.
For any question about this privacy policy — data access requests, correction requests, or concerns about how your information is handled — use the contact paths below. Response times are not guaranteed, but we aim to acknowledge every query and keep you updated on its status.
Send your data request or policy question to our support email. Include your registered mobile number and account email so we can locate your record without delay.
The live chat option is accessible from your account dashboard after login. For policy queries, describe the specific record or data category you are asking about so our team can give you a precise answer.
For straightforward corrections — name, email, mobile number — check your account settings first. The fields available for self-editing are shown there; anything requiring manual review will direct you to the support channel.
Account security and data handling are part of how the platform operates, not afterthoughts. Your session is protected with standard encryption during login and while you are active in the lobby. Transaction records tied to Easypaisa or Bank Transfer are kept only for as long as required by the applicable rules in regions where this service is available — after that period, they are removed from active systems.
We use cookies to keep your session active, remember your catalog preferences, and measure which sections of the lobby you visit. You can manage cookie settings through your browser; disabling them may affect how the account dashboard loads.
Login sessions are encrypted and time-limited. If your account shows activity you do not recognise, contact support immediately with your account email and we will review the session log and secure the account.
We keep personal data only as long as your account is active or as required in eligible regions. Transaction references — including Easypaisa and Bank Transfer records — follow the retention schedule shown in your account dashboard after login.
When this policy changes, the updated version is published here with a revised date at the top of the page. Continuing to use the service after a change is posted means you have seen the updated version; contact support if you have questions about what changed.
The questions below cover what we are asked most often about how data is handled, what rights you have, and how to get in touch when something needs to be reviewed or corrected.
At registration we collect your name, email address and mobile number. If you fund your account through Easypaisa or Bank Transfer, we also record the transaction reference and amount. We do not store your Easypaisa PIN or bank credentials — those remain with the payment provider.
Yes. Contact our support team with your registered email and mobile number and request a data summary. We will confirm the categories of data held — registration details, transaction references, session logs — and how each category is used.
Check your account settings first — several fields are editable directly there after login. If the field you need to change is locked after verification, submit a correction request through live chat or email support with your account reference and the correct information.
We do not sell your personal data. We share transaction references with payment processors like Easypaisa and Bank Transfer only as needed to complete your transaction. Session data used for fraud detection and account security stays within our systems and is not shared with advertisers.
Retention depends on local regulatory requirements in the regions where this service is available. The current retention status for your transaction and account records is shown in your account dashboard after login. Once the retention period ends, records are removed from active systems.
If your account becomes inactive, we retain your data only for as long as required under applicable rules for eligible regions. After that period, personal data is removed. Contact support with your account email if you want to ask about the specific status of your records.